We rebuild small-business websites so visitors can book, order or ask for a quote in a couple of taps, and we set up AI front desks that answer customers while you're closed.
A dentist your whole family will actually look forward to.
Check-ups, cleanings and same-week emergency visits in Riverside. Most insurance accepted.
Open today 8am to 6pm
Saturdays 9am to 1pm. Parking behind the building.
Welcome to Riverside Family Dental!!
Serving the community since 1998
We are a full service dental practice offering a wide range of services for the whole family. Our friendly staff is dedicated to providing quality care in a comfortable environment. Please call our office to schedule an appointment.
CALL TODAY: (555) 013-0142
Office hours: please call for hours
© 2014 Riverside Family Dental. Site by WebsPro.
Sites our team has designed and built. Live sites and previews are labelled so you can judge the work for yourself.
Natural wellness brand, UK
Visit the live site
Day nursery and pre-school, UK
View the preview
Creative marketplace, Africa
The launch site for a marketplace where musicians and creatives get discovered, booked and paid.
Visit the live site
Four problems we regularly find on small-business websites, and how we address them.
A visitor ready to book shouldn't have to wait until you can answer the phone.
We add online booking, ordering or quote requests that feed the calendar, inbox or POS you already use.
Pages that take seconds to load, text you have to pinch to read, buttons too small to tap.
Every page is designed phone-first and built to load fast on a weak signal.
Details buried in images or PDFs can be harder for customers and search engines to find.
We publish clear, structured information about your business to help search engines understand it.
A customer with a question at 9pm may move on if they can't find an answer.
An AI front desk answers from your own information and books people in while you're closed.
A dentist your whole family will actually look forward to.
Choose a time
Thursday
A dentist your whole family will actually look forward to.
Choose a time
Thursday
Every project gets a fixed quote after the free website review. These are where most small businesses land.
From $4,800
Fixed quote. Half to start, half when you approve the live site, or split it into three monthly payments.
Live in about three weeks
$299setup+$149/month
One-time setup, then a monthly fee that covers website chat, up to 1,000 conversations. Month to month, cancel any time. Free setup with a website rebuild.
Live within 14 days of receiving your prices, hours and policies
$149/mo
Optional maintenance after launch. Month to month. You pay your hosting provider directly; hosting fees are separate.
Starts the day you go live
Pay the balance only when you're happy.Half up front, half after you've approved the live site. If we can't get it right, you don't pay the second half.
Front desk live in 14 days, or your setup fee back.Once you've sent us your prices, hours and policies, it's answering your customers within 14 days.
Not sure which you need? The free website review will tell you.
Send us your site. Within two business days you get a short recorded walkthrough of what's costing you customers and what we'd change.
One price, in writing, with exactly what's included. No hourly billing and no surprise invoices.
About three weeks. You see the work in progress on a private link and can comment directly on any page.
We switch it on when you're happy. The second half of the fee is only due once you've approved the live site.
It learns from what you give it: your services, prices, hours and policies. It answers in your tone, books people into your calendar, and hands anything unusual to you with the full conversation attached.
Example customer conversation
Conversation at 9:12pm
Hi, do you take Delta Dental? My son chipped a tooth.
I'm the office's assistant. Yes, we accept Delta Dental PPO. For a chipped tooth we keep same-week slots. The earliest is tomorrow at 8:20am. Want me to hold it?
Yes please.
Done. You'll get a text confirmation. If he's in severe pain tonight, call the after-hours line on the confirmation.
Questions about working with Prose Refinery
Larry Bello
Digital transformation consultant, Prose Refinery
Prose Refinery is led by Larry Bello, a digital transformation consultant. He helps business owners find where technology is costing them customers or time, then fixes it: a website that turns visitors into bookings, an AI front desk that answers while you're closed, and the right tools behind the scenes. His team has delivered systems for public-sector bodies, consultancies and growing brands, and uses AI throughout its own work, which is how prices stay fixed and timelines stay short.
You deal with the people doing the work. There's no account manager in between and no offshore handoff.
Not in practice. We work by email, shared links and video calls, and we keep afternoon hours that overlap with the US business day. Invoices are in US dollars and you can pay by card or bank transfer.
Your monthly plan includes up to 1,000 website-chat conversations. If you need more, we agree an upgrade with you before exceeding that limit.
You pay your hosting provider directly, whether or not you choose our care plan. The optional care plan covers maintenance: security updates, backups, up to two hours of changes a month, and monthly checks. Hosting fees are separate.
Your fixed quote lists the pages, content work and booking, ordering or enquiry integrations included in your build. We agree that scope before work starts, including what you'll supply and any third-party subscriptions you'll pay for directly.
The standard option is half to start and half after you approve the live site. If you choose three monthly payments, your written quote sets out the payment dates and approval milestones before work starts.
You do. The domain stays in your name, and at launch you get the code and every account login. If you leave us, you take everything with you.
It only answers from information you approve: your services, prices, hours and policies. When a question falls outside that, it says so and passes the conversation to you. It always tells customers it's an assistant.
The review is still useful to them. Many clients hand our notes to their current provider, and that's fine with us.
If we emailed you, it's because we looked at your public website and saw something specific we could improve. We use public business information only, and if you'd rather not hear from us again, reply and say so and we won't contact you again.
A free, 10-minute recorded walkthrough of your current site: what a new customer sees on their phone, where they give up, and the three changes that would matter most. Yours to keep, whether or not you hire us.
Prefer to talk it through? Book a 15-minute call